Tethra AIFACILITY MANAGEMENT COMPANIES
Every request logged. Every tenant kept informed.
Tethra's agents log requests from WhatsApp, email and calls, prepare the job for your technician and keep the tenant updated until the job is closed.
Pay only for resultsNo retainer, no contractNothing found in the free discovery call? We walk away.
What goes wrong today.
Requests come from everywhere.
Calls, emails, WhatsApp and the hallway. With no single list, jobs get lost or logged twice.
Dispatch takes too long.
By the time the right technician is found, the tenant has called again.
Tenants hear nothing.
The technician was sent and the part was ordered, but nobody told the tenant.
Planned maintenance slips.
Urgent jobs push planned work to next month, and small faults become big repairs.
Who does what.
- Logs every request from WhatsApp, email and calls
- Sorts it by type, urgency and building
- Asks the tenant for a photo and an access time
- Prepares the job sheet for your technician
- Drafts quotes for work that needs the owner's approval
- Saves photos and reports to the unit record
- Confirms every request to the tenant
- Updates the tenant at each step
- Asks for feedback when the job is closed
- Tracks planned maintenance dates for every asset
- Flags repeat faults by building
- Sends you a monthly building report
One enquiry, start to finish.
WhatsApp · 2:15 pm
What changes.
One list
Every request from every channel, logged once
Every tenant
Is updated at each step of the job
You approve
Every message before it reaches a tenant